Catering Policy:

Please order as far in advance as possible. We order our fresh ingredients based upon your catering request. Your advanced ordering will ensure that we have time to properly prepare your service to your specifications and at the highest standards. Our guidelines are listed below:

  • 1 week in advance- great!
  • 72 hours in advance- bring it on!
  • 48 hours in advance- no problem!
  • 24 hours in advance- still gotcha covered!
  • Last Minute we know this happens from time to time and we’ll make every effort to accommodate you when they do. Please place your online order on follow up by contacting the catering office directly.
  • Bistro 350 Main Café – 631-454-7220
  • JHL café – 631-531-1810
  • Research Park café – 631-531-1098

Special Requests

We love a challenge, and want to make your event as special as possible. So, if you have a special request or do not see what you are looking for, please call the café and speak with our food service professionals so we can help create a special package designed for your catering requirements.

Corporate Policy/Payment/Cancellation

A valid cost center is required for inter-company charges. The account holder agrees to adhere to the Estee Lauder Corporate Travel, Entertainment, Meeting and Business Expense Policy

All catering and café chit charges will be posted to your accounts cost center. By placing a catering order or café chit request, the account holder authorizes payment for the services provided. Café chit charges will be posted to the individual café chit request once the café chit has been closed out and the registers receipts have been totaled. We do accept cash and EL Corporate American Express credit cards as other forms of payment. Please contact the café manager regarding cash and credit card payments.

We understand plans sometimes change. Please let us know ASAP if you must cancel an order please use the “cancel” feature in our on line catering order system. We will do our best to honor your cancellation completely. We do request a minimum of four (4) hours or more prior to the pickup or delivery time. Cancellation charges may apply.

Offsite Catering is available, minimum orders and delivery charges may apply. Please contact the café manager for details.



Estee Lauder
350 South Service Road
Melville, NY 11747
631-813-6485